What are the main logistics methods you offer?

Our standard is FOB, for other inco terms including CIF, DAP, DDP should be further discussed.

What should I do if I receive damaged products after delivery?

Provide clear photos/videos and shipping mark information, our company will determine the responsible party.If it is our company's responsibility, we will promptly arrange for a replacement or negotiate compensation, and usually require a solution to be provided within 48 hours.

What is your lead times?

For standard products, we can finish the prouduction within 3 weeks after payment being placed, for stock products, it could be in 1 week, longer time will be needed if more complex requirements are raised. The specific shipping time also varies due to the port you choose. Click "Contact Us"will be helpful for your evaluation.

What is your shipping options?

FCL and LCL are acceptable.

How do you guarantee the quality and performance of the product?

We have a complete quality management system to guarantee the best quality from the origin. Our engineers will have onsite inspections and laboratory tests as well. Every plank/panel has its unique batch and inspection number, and every order has inspection report that meets the strictest standards. Simply "Contact Us"for more details.

Do l need to leave expansion space?

No, SPC products are dimensionally stable. You can almost ignore the expansion and contraction caused by temperature changes.

Do you have instruction and video to guide the installtion?

Yes, we have the installation manual and videos to show the details, you can find it in our download and video hub section.

What about edges and corners? Are profiles available?

We offer different types trims for various demands.

Internal corner profile gives a smooth curve to the joint.

External Corner is used to hid the position where two wall panels meet and create a neat look.

End Cap is used to start or finish a straight run.

H-joint Trim is designed for vertical joining of the big panels or used as a decoration.

Why choose MENGO?

Premium quality：Quality is our bottom line, and the basis for our survival. With over ten years experience in this industry, and serivce to multiple customers domestically and abroad, we are proud of and confident in our quality.

Leading product design: Great product is not only about to have what other competitors have, Mengo has been focusing on developing our own product with our own understandings, we are keeping improving ourselves to create more products liked by crowds.

Affordable cost: Our SPC wall panels are more durable, easier to install, big saving for labor cost, so it's extremly friendly for household renovation.

Do you sell to the public directly?

No, we don't sell to the end users directly at present. What we do is to support our dealers, partners, etc in worldwide markets by offering our products with stunning design and high performance, so to support them to serve the end user in the end.

What are your main products?

MENGO is the China leading supplier in SPC wall panel industry. With our concentration and dedication, and backed by our own 160000 ft² production base, we produce wall panels and tiles for living space.Such as bathroom, shower, lobby, kitchen, and SPC floorings are also in our business coverage.

Do you have product warranties?

Yes, we are responsible for every wall panel we make. Whenever there is a quality issue, contact us; however serious it is, contact us; after investigation, we will have a solution to give you the perfect answer.

Do you have stocks for the products?

Yes, we do. We have limited stocks for most popular colors & patternsfor quick delivery. NOW! You can click on "Contact Us" to obtain more information.

Are there any minimum order quantity requirement?

Yes, we do. According to the dealer policy, we have different requirements. But generally speaking, the MOQ is 1container, but we are happy to support trial order with MOQ 1000sqm.

Are there any minimum order quantity requirement for each color?

MOQ: 1000sqm for each color. Now, we are improving our process to provide options with smaller MOQ to help our partners to test in local market and better controll their risk for overstocking.

How can l become a dealer for MENGO?

First, you are willing and capable of importing flooring and wall panel. Then, any of our sales will be glad to discuss the partnership with you. Simply send us an email to" info@mangotech.cn" or "Contact Us" , sales will get to you for support.

Can l get free samples?

Of course! We can send you samples to help you better understand our products and feel the difference. Just "Contact Us" and tell us what you want.

What kind of supports do you offer?

At MENGO, we are committed to helping our dealers survive and thrive in the market. We understand the competition in the industry right now, so we are happy to work closely with our partner, to discuss how to help develop your business and better satisfy your customers. You will have your own sales rep to help you with every step of the business. Find out more about how we will support you by clicking here.

Do you have a dealer policy?

Of course, in order to better support our dealers, we have made a comprehensive policy based on your different conditions to achieve a long-term business relationship, for example, product knowledge and technical training， exclusive price， marketing brochures， digital materials， quick after-sales service etc. Please contact us to know the benefits you can get!

Do you offer a print catalog?

Yes, we do offer a printing version of our catalogs. But always keep an eye on our digital version as well for the new updates.Or you can click digital version to obtain.

Do you make customized color exclusive or exclusive agent？

Yes,  We can have an agreement if the customized color is asked to be exclusive only to one dealer.

Do you have customized design?

Yes, we offer customized colors, patterns, textures dimensions to better support our partners.

What is SPC wall panel?

The basic structure of SPC wall panel from top to bottom are UV Coating Layer, wear layer, Decorative Layer, Rigid Core Base Layer. Known for its waterproof, stain resistance, scratch resistance, durable, easy to maintain and various design possibilities, it has become a perfect substitute for traditional tiles.

Is SPC wall panel waterproof?

Yes, wall panel from Mengo collection is waterproof, moisture proof and mold proof. It is approved for all wet room areas, such as in the bathrooms, shower, kitchens, etc.

What are the general benefits of SPC wall panel?

Easier and quicker to install: featuring Click System, you only need to measure, cut, click and stick the wall panel. 5 times quicker and 70% cost reduced. You can renovate your wet space in a day individually.

Removal-free: this is your new“no tile” tile wall idea. No need for removal of tiles.

Waterproof and mold proof: SPC wall panel is suitable to be used in wet room area such as bathrooms, shower, kitchen, etc, bedrooms, living rooms and other interior wall design commercial projects.

Hygienic: MENGO wall panels provide a clean, healthy, and hygienic solution for wall decoration, formaldehyde-free and VOC free.

What sizes do you have for SPC wall panel?

For the most demands of wall panel in different countries, the standard sizes of wall panel from our collection are 600mm H x 300mm W,1200mm H x 600mm W, 2400mm H x 600mm W, 2400mm H x 1200mm W.

On what surfaces can SPC wall panels be installed?

Our SPC wall panel can be installed on concrete wall, plasterboard, OSB, or existing tiles. With rough, uneven walls, you need to use wood strips to even out the wall and fix the wall panels. For details, please refer to the installation and maintenance video guide.

Can it be used for outdoors?

MENGO wall panel collection is designed to be used as an interior design finish only. It can be applied in wet rooms, kitchens, bedrooms, living rooms, and other interior projects.

Is it easy to install ?

Yes. Featuring a locking system, MENGO wall panels are easy to install. You just need to measure, cut to size using knife or jigsaw, stick and click, your wall renovation is done. You can make it in a day without any people helps.

Do you offer installation instructions?

Yes. All panels are provided with full installation and maintenance guidelines and videos.

Can wall panels be applied over tiles?

Yes, as long as the tile wall is level and plumb. Our SPC wall panels are suitable to be installed over tiles for a quicker and easier renovation.

How do l clean Spc Wall Panel?

We recommend cleaning our SPC wall panel with a cloth, and water for the daily maintenance. Just wiping it off will be sufficient. Scouring powers, abrasive cleaners, bleach, or wax should not be used.

What international standards does your product comply with?

Our core products are CE certified, and also passed for ASTM standard for NA market, more tests and certifications are in process.

What payment methods do you accept?

TBD, but downpayment is necessary.